{"id":706,"date":"2021-10-29T11:24:16","date_gmt":"2021-10-29T09:24:16","guid":{"rendered":"http:\/\/www.soledpro.cz\/?page_id=706"},"modified":"2021-10-31T18:02:44","modified_gmt":"2021-10-31T17:02:44","slug":"produkty-itsm","status":"publish","type":"page","link":"https:\/\/www.soledpro.cz\/de\/kyberneticka-bezpecnost\/manage-engine\/produkty-itsm\/","title":{"rendered":"ITSM-Produkte"},"content":{"rendered":"<p><strong>ITSM-L\u00f6sungen<\/strong>&nbsp;helfen, die Verwaltung von technischem Support, Kundendienst und IT-Ressourcen zu verbessern. ManageEngine-Systeme bieten professionellen und schnellen Endbenutzer-Support und erweiterte Analysen f\u00fcr die IT.<\/p>\n\n\n\n<p>Das ITSM-Angebot umfasst: Helpdesk-System <a href=\"https:\/\/www.soledpro.cz\/de\/kyberneticka-bezpecnost\/manage-engine\/produkty-itsm\/servicedesk-plus\/\">ServiceDesk Plus,<\/a> datenanalysetool <a href=\"https:\/\/www.soledpro.cz\/de\/kyberneticka-bezpecnost\/manage-engine\/produkty-itsm\/analytics-plus\/\">Analytics Plus<\/a>, ein System zur Verwaltung von Anfragen <a href=\"https:\/\/www.soledpro.cz\/de\/kyberneticka-bezpecnost\/manage-engine\/produkty-itsm\/supportcenter-plus\/\">SupportCenter Plus<\/a>, IT-Ressourcenmanagement-System <a href=\"https:\/\/www.soledpro.cz\/de\/kyberneticka-bezpecnost\/manage-engine\/produkty-itsm\/assetexplorer\/\">AssetExplorer<\/a>, das ServiceDesk Plus Quick Survey Anforderungsbewertungssystem, das ServiceDesk Plus Resource Protocol Dokumentationstool, die ServiceDesk Plus und Jira Software Integrationsl\u00f6sung und das ServiceDesk Plus SmartSelfService Self-Service Portal.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u0158e\u0161en\u00ed ITSM&nbsp;pom\u00e1haj\u00ed zlep\u0161it spr\u00e1vu odd\u011blen\u00ed technick\u00e9 podpory, z\u00e1kaznick\u00e9ho servisu a IT zdroj\u016f. D\u00edky syst\u00e9m\u016fm ManageEngine zajist\u00edte profesion\u00e1ln\u00ed a rychlou podporu koncov\u00fdch u\u017eivatel\u016f a&nbsp;pokro\u010dilou analytiku pro IT. Nab\u00eddka ITSM zahrnuje: helpdesk syst\u00e9m ServiceDesk Plus, n\u00e1stroj pro anal\u00fdzu dat Analytics Plus, syst\u00e9m pro spr\u00e1vu po\u017eadavk\u016f SupportCenter Plus, syst\u00e9m pro \u0159\u00edzen\u00ed IT zdroj\u016f AssetExplorer, syst\u00e9m hodnocen\u00ed po\u017eadavk\u016f v [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":229,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-706","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.soledpro.cz\/de\/wp-json\/wp\/v2\/pages\/706","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.soledpro.cz\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.soledpro.cz\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.soledpro.cz\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.soledpro.cz\/de\/wp-json\/wp\/v2\/comments?post=706"}],"version-history":[{"count":2,"href":"https:\/\/www.soledpro.cz\/de\/wp-json\/wp\/v2\/pages\/706\/revisions"}],"predecessor-version":[{"id":1093,"href":"https:\/\/www.soledpro.cz\/de\/wp-json\/wp\/v2\/pages\/706\/revisions\/1093"}],"up":[{"embeddable":true,"href":"https:\/\/www.soledpro.cz\/de\/wp-json\/wp\/v2\/pages\/229"}],"wp:attachment":[{"href":"https:\/\/www.soledpro.cz\/de\/wp-json\/wp\/v2\/media?parent=706"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}